Technical Support Executives (Voice Based) walkin today 2nd April to 10th April
Posted on April 2nd, 2009Position: Technical Support Executives
Skills: Good communication skills, Basic technical knowledge, technical Support
Exp: 0-2 Yrs
Location: Bangalore
JD: Provide First – level Technical Support on basic operational or maintenance of personal computers and /or peripherals using available tools. Guide customer troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines. Escalate problems when unable to resolve customer issues. Log and sufficiently document all contacts with customers in designated tools. Identify and provide input on unique or recurring customer problems. Be a champion Client specific tools, Customer Care Procedures. Provide Microland Solution Network feedback at all times.
Interested Candidates walkin today from 2nd to 10th April 2009 (except for Sat & Sun) between 11Am to 4Pm at
Microland House # 50, 80 Feet Road Koramangala 7th Block. Bangalore.
Keywords: Tech Support, Technical Support
