UNIX, Technical Support, IT Helpdesk jobs, walk-in today 19th Nov 09
Posted on November 19th, 2009Technical Support Engineers
Qualification: Diploma, B.E/B.Tech,/B.Sc/ B.C.A/M.Sc/ M.C.A
Jo Description:
-Experience in Technical Support/ IT Helpdesk
-Should have mastery skill level in MS Office, Windows OS, Internet explorer and Lotus Notes / Outlook
-Should have good understanding of Ticketing and Remote connect tools and awareness of PC Hardware Environment, Printers and UNIX
-Should have ability to work effectively as a team member and to handle continuous calls
-Should have pleasant, professional and courteous personality with excellent verbal and written communication skills
-Should have the ability to diffuse volatile situations when distressed or irate customers call for support
-Should be able to listen to a caller explain the incident, determine the probable cause and logically take the caller through a step-by-step problem determination procedure, using telephone support
-Should be able to categorize an incident correctly for call tracking and logging purposes
Exp: 1-4yrs
Walk-in Date: 19th Nov 09
Time: 03:00pm to 05:00pm
Company Name: iGATE Global Solutions Limited
Location: Bangalore
Walk-in Venue:
iGATE Global Solutions Limited,
158-162, 165-170, EPIP Phase-II
Whitefield,
Bangalore.
Keywords: BCA / B.Com / B.Sc / BBA, BE/B.Tech, Internet jobs, IT Helpdesk, IT walkins in Bangalore, M.Com / M.TEch /MCA / M.Sc, MS office, software jobs in Bangalore, Technical Support, UNIX
