Desktop Support Executive
Qualification: Any Graduate
- Good in OS troubleshooting(Win 7 apart from win 2K,XP,etc)
- Experience in Lotus notes or outlook, MS word, MS excel
- Should have experience in application support
- Knowledge in Blackberry configuration
- Should have exposure to basic network troubleshooting
- Exposure to media(tape) Backups/restore
- Exposure and understanding of ticketing tool
- Understanding of ticket process-incidents/service requests
- Understanding of SLA and meeting targets
- Understanding of service desk process of logging tickets and allocation
- Understanding of asset/inventory record process, movements etc.
- Understanding to coordinate with vendors/principles
- Understanding of client management, user response(email/verbal)
- Knowledge of patch management, Infosec/AV updates
- Candidate will get the transportation facility.
- Candidate should be good in terms of communication.
- Candidate should be a graduate i.e-10+2+3 from affiliated university.
- Candidate should have 1+ years of experience in the relevant field.
- Candidate should have all the set of documents for the companies worked-Offer letter, salary slip, Experience letter.
Work Location: Bengaluru/Bangalore
Company Name: Microland Limited
Walk-in Date: 28th July 2012
Time: 10:00am to 12:00pm
Contact Person: Pranitha
Bellandur, Outer Ring Road
Bangalore 560 103